Technocura: Initial Focus on Quality Built Strong Foundation: What Next?

New York, New York (PressExposure) January 03, 2012 -- A meeting was called at Technocura headquarter in New York, USA. The agenda of meeting was to capitalize on technical support resource that Technocura has created over the past two years or so using path-breaking remote repair facility.

It was felt that although Technocura has credible quality control norms in place in both its United States of America and Canada work center, marketing aspect now needs to be given a fresh thrust. This requires recruitment of large number of talented computer technology experts who are also trained in customer support. A senior manager at Technocura, Canada was heard complaining of stress that HR department is having over hiring right candidates.

It is only after completing 6-month internship that new candidates at Technocura are absorbed permanently in payroll of the company. Tight compliance with security norms at Technocura means only those who comply meticulously and demonstrate in their work are finally absorbed in the team.

According to a recently-confirmed employee at Technocura, USA, commitment to quality often means losing short-term business. The employee cited an instance when a Senior Supervisor refused to accept an order from a UK client because he thought Technocura did not have right manpower during the week for which service was sought and do justice with the client.

Right from the inception, Technocura has maintained that what matters to them is quality over sheer numbers. Not surprising, the value that Technocura has created for selected pool of individual subscribers and SMEs is overwhelming. A senior financial manager at Technocura opined that after making strong foundation for the first 2 years, drive to recruit new candidates at its New York campus is not just about excitement: it is about reaping long-term dividends from stringent quality control norms that management has brought in amidst short-term pulls and sacrifices.

It will be interesting to see how Technocura going forward manages to attract right candidates in its pursuit of providing effective customer support and build brand loyalty among customers.

About Technocura [] is run by a group of tech professionals who are also trained thoroughly in customer support.

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Press Release Submitted On: January 04, 2012 at 6:52 am
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