, PA (PressExposure) May 18, 2009 -- Kimmel and Silverman, the oldest and largest lemon law firm in the north east is sharing important consumer information on purchasing a car during this difficult economic downturn.
As the big-three continue to suffer and ask for more relief money, dealers continue to shut their doors in our area, and consumers are having problems obtaining registrations, getting their vehicles inspected and finding dealers who will fulfill repair requests under original or extended manufacturers warranties. To minimize these problems, Kimmel and Silverman suggest the following strategies:
FIRST when buying a car, make sure you keep all your paperwork. With dealers closing, you need to make sure you have all agreements regarding trade-ins in writing in case a bank contacts you and ask for a loan payment on a vehicle already turned in.
SECOND, make sure you understand the warranty you are purchasing. It is highly recommended that you purchase a vehicle that has a manufacturers warranty and that any extended warranties purchased are backed by the manufacturer. Manufacturers warranties allow you to take the car to any authorized manufacturers dealer in case your dealer closes down. If problems continue under your manufacturers warranty, you may be able to seek recourse under State and/or Federal Laws.
THIRD, make sure when taking your car in for service that you be as specific as possible regarding repairs needed. Dealers that are not closing are still cutting back, letting go of service personnel and not spending nearly the time on repair visits that they used to. Make sure you are as specific as possible in terms of what noise you heard and when you heard it, what sensor light popped on, where you felt that water leak. The more clues you give, the better chance the service personnel have of solving the problem. If you continue to feel like you are getting the run around, either a dealer constantly saying no problem found, or the problem not being fixed properly, you need to look into legal action.
FOURTH, if you feel that your car is giving you problems, you need to take action. When Daewoo was purchased by GM following the manufacturers problems, they acquired all the assets but none of the headaches. They were not responsible for any Daewoo warranty claims. If a bankruptcy hit one of the big three, this could impact hundreds of thousands of people who no longer would have a warranty. If something is wrong with your car, you need to get it addressed now. If you feel you may have a breach of warranty or lemon law claim, you need to address it with a consumer lawyer as soon as possible to protect yourself. Under State and federal laws, help is free in these situations.
1 800 LEMON LAW works to educate drivers in Pennsylvania about their options when they are plagued by ineffective car repairs. More information about the Lemon Law Firm of Kimmel and Silverman is available online at http://www.lemonlaw.com.
About Kimmel and Silverman, P.C. With five full-service offices, serving distressed drivers throughout Pennsylvania, New Jersey, Delaware, Ohio, Connecticut, New Hampshire, and Massachusetts, Kimmel & Silverman is the Northeastâs oldest and largest lemon law and automotive consumer advocacy firm. The firm has provided cost-free lemon law and breach of warranty help to more than 50,000 consumers since its inception in 1991, recovering over $150 million for their clients. For more information about consumersâ rights, visit http://www.lemonlaw.com or call 1-800-LEMON-LAW (1-800-536-6652).