California, (PressExposure) February 11, 2009 -- There are number of advantages in taking a business online. It automates the entire system and makes it available for the customers 24x7. Customers can shop from the comfort of their homes; they can easily compare costs between a number of online stores. Overall, online shopping is one of the most convenient ways of buying oneâs favorite products or services. Despite these advantages, people often feel that there is something missing with the online businesses. It is often one of the major blocks for people who are used to the regular brick and mortar store. Online businesses lack the âhuman touchâ that is found in the regular store. It is important that all online businesses win the trust of the people to be successful. It is rather difficult for a business to win that trust when the entire business is run online. With an online business, customers can never be sure, whether the companies will deliver the products that they have purchased promptly. This brings in an uncomfortable feeling amongst customers; as a result, many customers prefer to use the websites to get the product information and they drive to their regular store to pick up the products themselves.
The above problem or obstacle for online businesses is considerably reduced when a business uses toll free numbers. This brings back the human touch that is missing in the online shopping sites to a great extent. When clients call a business and talk to the owner or to the customer service agent, it helps building trust. Moreover, the callers do not have to pay for the call, which makes it all the more attractive. Toll free numbers or the 800 numbers help businesses to boost their sales. With toll free numbers, customers are encouraged to call businesses when they have questions. Customers get immediate answers to their questions and they get their doubts clarified right away. This helps them to proceed with their shopping without any problem. If customers are going to pay for the calls, then they will hesitate to call, because calls to customer support departments are notorious for their long waiting periods. It has been noticed that a large number of prospective clients reconsider their decision to proceed with their shopping after they reach the checkout page. They just want a final confirmation before they processed their payment. Businesses that put their toll free number/s on the checkout page seem to have better conversion rates.
About Tollfreenumber.org www.tollfreenumber.org has been helping a number of businesses in increasing their business conversion rates through their toll free numbers service. It is not only businesses that use their 800 numbers, even families that have its members staying in different countries use this toll free number service to reduce their telephone bills.
Tollfreenubmer.org has been helping businesses and families since 1999. They have over 100,000 happy customers in all the 50 states. Tollfreenumbers.org also allows its customers to customize their numbers using vanity numbers.