Peterborough, United Kingdom (PressExposure) December 24, 2009 -- As technology advances the way in which businesses communicate with their customers is changing, individuals are increasingly on the move and mobile communications play an important role in everyday lives. Therefore, businesses have had to change their approach to communication using emails and SMS messages to contact customers, particular in the B2C organisations.
In line with this shift, DMC Software, leading Sage Business Partner, has joined forces with Vocal to create a SMS Platform for SalesLogix. Seamless integration between SalesLogix and iModus, the SMS Messaging platform, allows SMS for SalesLogix users to send text messages direct from SalesLogix CRM, enhancing communication capabilities.
Craig Buck, Senior Account Manager at DMC Software comments, âThe SMS for SalesLogix development is really exciting as the ability to send SMS/Text Messages from SalesLogix adds another dimension to an already strong package. It will provide marketing departments with the ability to send instant messages to clients and prospects alike, allow sales departments a greater degree of targeted communication, and allow service centres to send instant ticket status updates. It transforms SalesLogix from being a CRM package into an instant communication tool.â
SMS for SalesLogix CRM is quick to deploy and allows SMS Messages to be sent to individual contacts or groups of contacts. Accessed via the SalesLogix interface all messages sent are recorded in the notes and history tab allowing each SalesLogix user to view the communication history. In addition, unlike other text messaging applications SMS for SalesLogix does not have a character limit and longer messages are displayed as multiple pages, not multiple messages.
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For more information please contact Jade Dixon-Winters, Marketing Executive. Email: firstname.lastname@example.org Tel: +44 (0)1733 362120 Address: Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, Cambridgeshire, PE2 6QR