Addison, Texas (PressExposure) October 25, 2014 -- Vembu, a leading provider of affordable software and cloud services, is glad to launch Vembu SalesDesk to the SMB industry. Vembu SalesDesk helps to provide effective customer relationship management to small and medium sized businesses through a unique platform. Business sales, technical support, marketing, and service desk teams can be collaboratively controlled with customer engagement. Vembu SalesDesk provides centralized management for an entire organization.
This sales force automation application uses intuitive lead management to enhance customer engagement. It tracks report details on sales margins based on opportunity stages, sales reps, lead sources and region. With the extensive reporting features, Vembu SalesDesk helps organizations visualize projected revenues.
Another major feature in Vembu SalesDesk is social media management which allows a company to add their social media accounts so interactions can be monitored in one location. Customers interact with a company via social media and that interaction will automatically convert as a ticket.
Get the right sales insights when you need them with a sales desk. Smart businesses deploy sales desk applications in order to lower their costs and increase profitability.
Vembu SalesDesk flexibility helps to manage the teams in an organization more effectively than ever. With interoperability, customer emails are created as tickets and potential leads can be categorized. Vembu SalesDesk's efficient reporting helps organizations to forecast sales and maximize performance.
Vembu is a leading provider of affordable software and cloud services with an array of innovative, flexible and reliable solutions for data protection, disaster recovery, file sharing and CRM.
Vembu's flagship offering is its Backup & Disaster Recovery (BDR) product targeted at IT-Administrators in small and medium businesses to protect their Physical, VMware and Hyper-V environments. Vembu Cloud Services comprises of multiple offerings - OnlineBackup to protect files, email, databases and applications on servers and desktops, FileShare for syncing, sharing & collaboration and CRM for help desk, sales force automation & social inbox.
Vembu has won many awards and accolades due to our philosophy of ensuring total customer satisfaction right from the point of evaluating our product for meeting their business requirements to subsequent purchase and usage. Vembu takes pride in being an engineering & technology driven organization coupled with a relentless focus on superior customer service through its 24/7 customer engagement team.