Nashik, India (PressExposure) November 26, 2009 -- âVision Helpdesk is leading web-based helpdesk software, it comes with a unique âSatellite Helpdesk Featureâ, and this feature allows users to manage support for multiple companies under single roofâsaid a company release.
The company claims â âThe satellite feature allows Vision helpdesk to be configured for different scenarios â one example is offering Anonymous End User Support or White Label Support to Resellers customersâ.
Company HR. Preeti Sharma said â âEnd user support or white label support is nothing but offering support for your resellerâs customersâ. Further She added - âWhile offering end user support important aspect for any company is that the end user does not see some other company is replying to their tickets and this is where Vision helpdesk scores over other traditional helpdesk softwareâs â Vision helpdeskâs satellite feature allows users to offer such white label support with out any hassleâ.
Russell Chambers (CEO - GlitterHost.com) said â âVision helpdesk is a Perfect solution for white label support, it allows us to offer Free End User Support for our VPS clients with out any complexityâ. He added further - âVision Helpdesk also easily imports data from major helpdesks like: Kayako, Cerberus and WHMCSâ This makes switching to Vision Helpdesk easy and you have all tickets imported from your old helpdesk â thatâs a big plusâ.
âCustomer satisfaction is what really pays us â we are happy to learn Vision helpdesk is making our customers life easyâ said Preeti Sharma.
For more details on how White label support works check out â [http://www.thevisionworld.com/anonymous-free-end-user-support-using-vision-helpdesk.html]