Chennai, TN India (PressExposure) July 25, 2011 -- Enterprises in their effort to optimize efficiency and reduce costs, use a variety of tools in different areas. In the complex segment of telecommunication there are multiple options available to make telecommunication cost efficient and manageable.
One such solution available to Enterprises is the call management and accounting solution. Without getting into complex details, I ask you one question - How much is your company spending on telecom? Simple as it might sound, most of you will not be able to answer this question without checking on a number of files and still one cannot be sure.
Mr.Suchithra Sagar of CommSouth Infocom in India and he has been in the telecom expense management, budgeting and call accounting software business since 1997. PhoneControl sold by CommSouth in India is an award winning tool used by top companies in India and many overseas markets.
"Its difficult to find a large enterprise today that does not use a call accounting package and it has become an integral part of the telecommunication management process" says Mr.Suchithra Sagar. He further says that companies experience a smart saving of twenty percent on deploying his solution.
Among the many benefits of a call accounting solution are :
Keep track of all the calls flowing in and out of your organization
Lower your telecommunications expenses
Enhance operational efficiency and productivity
Detect fraudulent calls
Run a variety of reports that will sharpen streamline the way you manage your telecommunications
Reports supporting multiple tariffs of various telecommunications carriers to determine which routing services are most cost effective
Reports can be scheduled to administrator on daily, weekly or as you wish
Users can declare their Business/Private calls and send it to the administrator
Easy to install, use, and administer
Accurate call costing system
Many standard and custom reports available
Access to critical information is protected by password to ensure
Maximum security and data integrity. Multi level of security (Administrator, Management, User)
Real time processing (No data loss)
You can monitor on telephone call expenses and improve your understanding of how your telephone system is being utilized.
It's enables you to control costs, increase productivity and better manage personnel.
You would know precisely where your telecommunications cost are being incurred.
You would know how many calls come into your company or department per day and where your calls originate or go.
Management can easily generate reports on demand.
You would know your busiest time of day, week or month.
You would know if you properly staffed to handle these traffic fluctuations.
You would know if telephone intensive departments performing as they should and you would know if you have enough or to few phone lines.
You would monitor incoming and outgoing calls.
You would know how many calls come in on specific lines (like tech. support, or 800 numbers) every day, week or month.
Your Long Distance abuse is MINIMIZED.
Call accounting solutions when deployed with a Telecom Expense Management Solution (TEMS), suggested by telecom consultants will result in significant savings to any company with huge telecom bills.
Asentinel a cutting edge TEM product that is robust, scalable, future proof and capable of delivering savings of 10-20%.
Coherent is an integrated suite of tools that comprise a flexible, easy to use, and customizable integrated facilities management software and facilities maintenance software.