Capitola, CA (PressExposure) July 16, 2009 -- Dr. Arlen Burger of Leadership Coaching recently gave a talk on White Knuckle Leadership: Leading in Challenging Times to a group of executives who were members of Vistage, an organization whose membership consists of senior executives. Key elements of the talk included understanding the crisis cycle, leadership under the magnifying glass, and the 5 S's of crisis leadership.
Dr. Burger outlined how leadership is particularly important during stressful times as employees look for guidance and clarity. He stressed that visibility and accessibility were important leadership attributes and recommended that leaders make time to listen and respond to employee concerns. He also discussed how the demand for good information increases during challenging times. Leaders were encouraged to be honest and foster open dialogue with employees to help build and maintain trust levels.
Dr. Burger suggested that leaders need to have a systematic way of listening and evaluating what is really going on in their organizations so that they can respond appropriately. By following these recommendations executives can reduce their isolation from their teams and make better decisions.