York, United Kingdom (PressExposure) October 23, 2008 -- DMC Software is dedicated to providing the best in customer service and has extended their already dynamic offering with the introduction of DMC TotalCare, a comprehensive IT Support service that allows the client to outsource their IT responsibilities to DMC. Effectively, DMC assume the role of the IT department taking care of system maintenance, technical issues and more, all within a realistic budget. Full details about DMC TotalCare can be found on the DMC Software Solutions website http://www.dmcsoftware.co.uk/.
The IT support service TotalCare from DMC can offer a business many benefits including: â¢ A reduction in IT spend â¢ A predictable monthly IT spend â¢ Increased levels of service â¢ Access to greater resources â¢ Regular proactive system maintenance â¢ System health checks â¢ A technical hotline â¢ Microsoft updates â¢ Replacement parts at preferential rates
Traditionally, companies have maintained an in-house IT department to take care of their IT management. However, the researching, maintaining and updating of both software and hardware is becoming increasingly complicated and costly as technology advances. Outsourcing IT management eradicates these associated risks and uncertainties, thus reducing unnecessary pressure placed upon a business, relieving IT resources to focus on business development.
By outsourcing IT support businesses will have access to an experienced and knowledgeable team with relevant expertise. This will reduce HR costs and in-house staff allocation will be improved. In the long term, a company can reduce their overall spend without any impact on the systems used and the support received.
For more information on the DMC TotalCare packages available to you visit http://www.dmcsoftware.co.uk or call 0800 652 2423 to speak to a specialist advisor.