Pune, Maharashtra India (PressExposure) June 09, 2011 -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that the International Association of Outsourcing Professionals® (IAOP®) has listed Amdocs as number 11 in the 2011 Global Outsourcing 100®, IAOP's annual ranking. The ranking is of the world's 100 best outsourcing service providers across all industries.
IAOP also ranked Amdocs among the top ten providers that support the entertainment and media industry, in the top ten outsourcing service providers in Southeast Asia, and among the top 20 in the United States and Europe. Amdocs has been recognized by IAOP among the world's 100 top outsourcing providers for the past five years, and has continually risen in ranking.
"Revenue data supplied by applicants for the Global Outsourcing 100 shows the size and strength of the outsourcing industry. Outsourcing is enjoying strong growth and companies are outsourcing more of their operations than ever before," said IAOP Chairman Michael Corbett, also chair of the judges' panel.
"The companies on The Global Outsourcing 100 and The World's Best Outsourcing Advisors lists are proven leaders and rising stars," Corbett said. "They are the companies you want to partner with to achieve success and better outsourcing outcomes."
"The Global Outsourcing 100 and The World's Best Outsourcing Advisors rankings help companies make better-informed purchasing decisions with confidence because these companies have gone through a rigorous process that has put their credentials through objective scrutiny," said Deborah Hamill, chief executive officer of IAOP.
In 2010, Amdocs signed new managed services agreements to support nearly 200 million subscribers at service providers across North America, Europe and Asia. Amdocs has been delivering managed services to communications and media service providers around the world for nearly 30 years, and supports today more than 300 million subscribers in a managed service model. Providers of all sizes use Amdocs managed services to launch new offers, execute modernization projects and improve business results.
"By outsourcing, communications service providers can quickly reduce time-to-market and improve service levels to offer a more compelling customer experience and win customer loyalty,"said Brian Shepherd, group president and head of Global Marketing at Amdocs. "Our extensive expertise, coupled with our broad BSS/OSS product portfolio and business process best practices, means we offer end-to-end solutions and the level of security and business results service providers look for when embarking on the industry's most innovative and complex projects."
The 2011 Global Outsourcing 100 list will be published in a special advertising section in May's FORTUNE 500 issue of FORTUNE magazine and provides a benchmark for overall outsourcing excellence across industries. Companies are judged on four critical characteristics: size and growth; customer references; organizational competencies; and management capabilities. The selection process also takes into consideration such factors as employee education, training, and commitment to community development.
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