Douglasville, Georgia (PressExposure) June 29, 2011 -- Since 1970, technicians with Dependable Services have been providing top rate appliance repair service. This family owned and operated business puts customer satisfaction and service first. They work to under promise and over deliver.
When residents call Dependable Services during business hours, they reach a live representative who treats them with respect and dignity, not an automated system or recording.
Most callers are happy when a call center representative can provide a solution over the phone, as part of determining if a service call is necessary. Dependable Service call center representatives understand a customer's frustration and anxiety when their appliances are not performing properly.
By offering technical assistance during the initial call for service, the call center representatives can often find a solution and satisfy the customer. By handling simple items over the phone, instead of sending a technician on a possibly unneeded call, company representatives are confident the customer will call back when they really need an appliance repair technician. This also frees up repair service technicians to be available to handle problems that do require their expertise.
When on a service call, Dependable Services repair technicians will try to repair the appliance without replacing parts whenever possible, to save the customer money. Offering unnecessary services or performing expensive repairs if the technician feels the appliance is not worth fixing is not part of upping the game.
Customers who choose Dependable Services enjoy honest, dependable appliance repair service at a fair price. Dependable Service maintains their reputation for quality service and reliable appliance repair in Metro Atlanta Georgia neighborhoods.