Sydney, (PressExposure) September 09, 2008 -- CarbonBlack TyreXchange (CarbonBlack), Australiaâs leading independent online marketplace for tires and automotive (auto) services, today confirmed the expansion of its nationwide presence with the addition of 90 Midas auto service centers. Auto consumers using the CarbonBlack website will now have access to product, pricing and location details from one of the countryâs largest networks of specialist automotive repair centers and the market leader in exhaust services. CarbonBlack now supports consumers with over 1700 member service centers around the country, a growing list of parts suppliers with information on 920,000 auto parts for over 7,800 vehicles.
The appointment of the national all auto servicing client is another milestone for CarbonBlack founder and managing director, Jodi Stanton. âMidas is a point of differentiation for the CarbonBlack offering. For consumers it provides them with a wider choice of service providers and the option to book an auto service online with any Midas service center,â she outlined.
For Midas service center owners the alliance with CarbonBlack will provide a range of opportunities to further promote Midas innovations. These include the Midas LPG conversion program for both the installation and long-term servicing needs for environmentally-conscious car owners; full dealership service for any make and model, as well as over 30 years of solid service expertise.
This greater internet presence, access to low cost-per-lead potential sales opportunities and the tools to create digital marketing campaigns for clients are a few of the other benefits the alliance will provide.
According to Ms Stanton, internet-based research and independent information is becoming key for many consumers. The recently released CarbonBlack Independent Tire Report identified a number of growing trends in social aspects of consumer behavior relating to tire purchases and auto services. Most importantly, it found that consumers are sharing feedback on products and services in online communities and this independent information is often the basis for purchasing decisions and shifting brand allegiances. Understanding these trends and how to manage them is key to success in the auto market.
The Midas auto service centers will now be able to access this information and customer-based feedback via the CarbonBlack online marketing tools. These tools can diagnose customer inquiries and provide information including customer leads received, number of quotes placed, how many website visitors there has been, the number of times each Midas service center website page is viewed, general search results and average times from quote to orders being placed.
According to Phillip Bonney of Midas the engagement of CarbonBlack is highly complimentary to its corporate philosophy of everything benefiting the customer.
We truly believe that this embrace of not only a greater presence on the internet for each and every Midas franchisee plus the enhanced tools to better understand our customers and their purchasing needs is another component of âThe Midas Promiseâ,â outlined Mr. Bonney. âThis is another way that Midas can stand out from its competitors.â
About CarbonBlack TyreXchange CarbonBlack TyreXchange (CarbonBlack) is Australiaâs leading independent online pre-shopping and sales lead website for new passenger and 4WD tyres. CarbonBlack provides sales leads via the telephone, Voice Over Internet Protocol (VOIP), online quoting, as well as email and search engine marketing. Established in Sydney in 2007, CarbonBlack operates in the ACT, NSW, VIC and QLD.
CarbonBlack is currently extending its services to include parts and handbook servicing with information on over 900,000 spare parts on over 7,800 vehicles. It sources and facilitates sales leads for auto dealers and service centers and will now provide the same services to automotive aftermarket parts suppliers. The company continues to build its consumer reach through relationships with major retail online destinations and leading edge marketing programs. CarbonBlack has recently expanded its capability in email marketing to over 600,000 profiled Australian consumers. http://www.carbonblack.com.au
About Midas Midas is a retailer of consumer goods and services with current activities concentrated in the automotive aftermarket. Midas manages one of the country's largest networks of specialist automotive repair centers and is committed to expanding its services into new markets and providing better and more convenient service to its customers. Midas is the market leader in the exhaust service market in Australia.