Automatically Create Dispute Cases for Customer Payments Received Through the Lockbox

Dedham, MA (PressExposure) May 11, 2011 -- SAPexperts announces a new article, "Automatically Create Dispute Cases for Customer Payments Received Through the Lockbox" available in their Financials Expert knowledgebase.

This article focuses on requisite configuration, master data setup, and transactions to enhance automation of creating a dispute case for lockbox data processed for incoming payments from customers. For these tasks the SAP system provides various functionalities, such as Electronic Bank Statements (EBS) and lockbox for processing a payment document.

In situations of disputed transactions, you can go through this process much faster by creating a standard SAP-delivered program for creating dispute cases automatically. Bob Croce, product director of SAPexperts comments, "This article illustrates and explains how to work with lockbox, thus saving you time and letting you focus your efforts in other needed areas."

The article is written by Chirag Chokshi, SAP FI/CO Manager, SITA Corp The article abstract is located at:

About the Authors:

Chirag Chokshi is an SAP FI/CO manager with SITA Corp., a global SAP consulting services company providing cost-effective and high-quality business solutions since 1993. Chirag has been working on SAP since 2001, with a focus on FI/CO and has 15 years of functional and IT experience. He has worked on new functions of SAP ECC such as the new G/L and SAP FSCM extensively in recent implementation projects.

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SAPexperts consist of nine online knowledgebases produced by WIS Publishing - the leading independent provider of publications and educational events focused on SAP technology. The nine SAPexperts knowledgbases consist of Financials Expert, BI Expert, SCM Expert, HR Expert, CRM Expert, GRC Expert, Solution Manager Expert, Project Expert, as well as SAP Professional Journal. Access to the SAPexperts knowledgebases is obtained on an annual subscription basis. More information can be found at

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Press Release Submitted On: May 11, 2011 at 12:08 pm
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