BBB Connecticut Issues Alert To Commonwealth Credit Union Customers

Wallingford, Connecticut (PressExposure) September 03, 2008 -- Connecticut Better Business Bureau has learned of a scam targeting customers of the Commonwealth Credit Union.

CT BBB reports the scam has made its way from Kentucky to Connecticut.

Commonwealth CU has been the target of an extensive "voice-fishing" scam. A recorded message tells clients their credit cards have been suspended, asks them to call a toll-free telephone number, and once they do, they are asked for their credit card numbers to "reactivate" their accounts.

Both members and non-members of Commonwealth CU have received these calls on their cell, work and home phones. One such call was received at 10:00 p.m., this past week by a Connecticut resident.

Connecticut BBB President, Paulette Hotton says this is an early warning for Connecticut residents.

"Once again we are cautioning people about giving out personal information over the telephone, regardless of who asks for it. This may not be the last we see of this kind of deception."

Kentucky Attorney General Jack Conway cautions against responding to the message. Commonwealth Credit Union confirms it never makes calls asking for personal information.

On its website, Commonwealth acknowledges the voice phishing scam, and says thousands of people in Kentucky alone have been targets of these attacks. Among the toll-free numbers victims are asked to call is one based in Columbia, CT.

About Conencticut Better Business Bureau

Founded in 1912, BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. BBB offers objective advice and a wide range of education on topics affecting marketplace trust. BBB also offers complaint and dispute resolution support for consumers and businesses. Today, 128 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than three million local and national businesses and charities. For more advice on finding companies and businesses, start your search with trust at

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Press Release Submitted On: August 21, 2008 at 10:42 am
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