Mannheim, Germany (PressExposure) April 17, 2008 -- Finance and insurance brokerage has been given a serious boost with the support of renowned web collaboration provider BeamYourScreen (http://www.BeamYourScreen.com) launching their award winning HTML session viewer, enabling individual real-time expert advice by means of the World Wide Web.
The Internet is a matter of vital importance for most industries, including that of finance and insurance brokers. However, its role today is often limited to sub-processes in communication and information logistics. Until now â thanks to BeamYourScreen, web-solution software is about to revolutionize critical core business processes.
âBeamYourScreen offers an application that makes it no longer necessary for consultations to take place on-site,â states Erik Boos, Co-Founder of BeamYourScreen. âRather, BeamYourScreen allows the presentation of any PC screen content in real-time over the Internet. The unique HTML session viewer allows the potential customer to view a presentation without downloading or installing any software. Brokers can then present custom calculations and analysis with the comfort of mind that the client will connect the first time, every time.â
The advantages are obvious: travel time and expenses are eliminated. Brokers can make offers upon the first point of contact, impressing customers instantly with this modern consultation method. There is no need for the broker to check the clientâs PC capability or software compatibility, due to the applicationâs independence from operating systems, firewalls, and user rights. Brokers can deliver immediate, individual and tailored advice to their customers, right on their own computer screen. Decision making is enhanced with custom offers being received immediately.
âThe reaction has been extremely positive,â continues Mr. Boos. âAside from the cost savings, brokers using BeamYourScreen are thrilled with the practicality of our HTML viewer. The viewer operates inside the web-browser so clients can join the presentation right off the brokerâs website. The stability, performance and usability of our web-service resulted from research of active users.â
How it works: The advisor starts a BeamYourScreen meeting, generating an individual session ID. The customer opens a web page and enters the session ID, allowing them to immediately see the screen of the advisor in their Web-browser. By employing established software programs, accurate assessments of demand, calculations and comparisons regarding different offers can be accomplished live as the prospective customer follows each step on their very own screen through the BeamYourScreen viewer. Different scenarios can be simulated in real-time and questions can be answered in a descriptive way. Not only does the broker benefit from BeamYourScreen: The customer receives an ad-hoc tailored, transparent offer corresponding to their individual needs.
Despite the vast reach of the web, the degree of utilization is only in its incipient stages in broker business. Common online price-comparisons and configuration models are unable to grasp the specific requirements of the individual. Therefore personalized advice will always remain a job for human experts. Customers seek participation, a professional presentation, and a solution customized to the individual, which is precisely what they receive with BeamYourScreen. Brokers are now able to meet their customersâ expectations and deliver a level of service equal to that of on-site consultations, excluding the expense and loss of time incurred from traveling.