Los Angeles, CA (PressExposure) March 04, 2013 -- CarChat24, an industry pioneer with cutting-edge Dealership Website Live Chat Software, is the recipient of a "Top Rated" Chat Product award in the fourth annual DrivingSales Dealer Satisfaction Awards, for a second time*. The awards were presented at a special event in conjunction with the 2013 National Automobile Dealers Association (NADA) Convention & Expo.
"This award shows that dealers recognize our commitment to help them increase auto sales with our dealership website live chat software and services," said CarChat24 President and CEO, Shereef Moawad, who started the industry-leading live chat software company seven years ago to help auto dealers better connect with shoppers directly through their websites. "It is gratifying to earn this recognition for our efforts to provide world-class software and support to dealers, even as we continue to enhance our Live Chat products and services with cutting-edge web technologies.
"Live Chat software is an integral tool for dealers to maximize their automotive dealership websites and increase car sales by starting the sales process the moment a visitor lands on their website, and we are proud that our efforts at CarChat24 to create an effective live chat solution and provide a valuable service have led to this coveted award," Moawad continued.
The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January - December) at DrivingSales.com Vendor Ratings. DrivingSales.com Vendor Ratings is the industry's only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons, and provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.
"We congratulate CarChat24 on winning a 'Top Rated' Live Chat Award and for being recognized by its dealer customers for high levels of excellence and customer satisfaction," said DrivingSales CEO and Founder Jared Hamilton. "Dedicated dealership service providers like CarChat24 continue to step up and pioneer innovation, performance, and customer service that meets - and exceeds - the expectations of its dealer customers."
A leader in auto dealership website Live Chat technology, CarChat24's innovative software was developed by veteran automotive professionals, and offers free Live Chat Software to dealers, as well as Live Chat services with 24-hour staffing by highly-trained chat operators. The company is on the verge of a major software upgrade that will include Advanced Chat Analytics, secure chat with integrated social networking, integrated Edmund.com data, automatic lead capture and language translation, behavioral engagement, and much more.
Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2013 issue of the DrivingSales Dealership Innovation Guide which, in addition to being distributed at the 2013 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to the top 100 used car dealerships. For more information on the Dealership Innovation Guide, please visit: http://drivingsalesinnovationguide.com/.
* CarChat24 previously received a "Top Rated" award in the Chat Products category in the 2nd annual DrivingSales Dealer Satisfaction Awards, announced at NADA 2011.
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