Warwick, RI (PressExposure) July 03, 2007 -- TouchPoints, a company devoted to customer experience management, has been founded by Peter George, president of the former Envision Branding and Marketing, of Warwick.
TouchPoints helps businesses deliver memorable and meaningful customer experiences, thereby attracting and retaining more customers. TouchPoints works with companies in the retail and hospitality industries, including auto dealerships, banks, hotels, restaurants and retail stores.
"Today, businesses compete in the experience economy, requiring them to exceed their customers' expectations at every touch point," George says. "So we have narrowed the focus of our efforts to help companies even more effectively differentiate themselves from their competition."
TouchPoints offers customized customer experience management programs and training that includes seminars, corporate training, mastermind sessions and speaking engagements.
TouchPoints is also the home of the ACE Awards, which is based on customer nominations. This award is presented to companies that consistently provide their customers with Amazing Customer Experiences.
Peter George sits on the boards of the Southeastern New England Chapter of the American Marketing Association and the Central Rhode Island Chamber of Commerce.
Contact TouchPoints at (401) 270-7156 or (800) 959-1614, or visit ThinkTouchPoints.com