Brentwood, TN (PressExposure) December 17, 2008 -- In an economy that has seen better days, consumers more than ever need help finding companies they can trust. With this in mind, the BBB released a revised ratings system on December 1, 2008 that replaced their old âsatisfactoryâ and âunsatisfactoryâ scale to make it easier for consumers to find trustworthy businesses.
According to their website, the A+ rating is the highest grade assigned by the BBB and represents their degree of confidence that DirectBuy of Cool Springs is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns.
The BBB rating system relies on a computer-generated formula that takes into account 16 diverse factors based on objective data and real-life incidences of a businessâs actions that have been confirmed and evaluated by actual BBB professionals.
The owners of DirectBuy of Cool Springs, Steve Blume and John Langley, opened their former Cool Springs location five years ago, and have been a recognized, BBB-accredited business since 2002. The Better Business Bureau contends that BBB Accreditation continues to be the most reliable way for most consumers to identify businesses that can be trusted to deliver upon their promises.
âWith our advertising and savings claims, we face constant scrutiny,â explained Owner Steve Blume. âOur A+ rating validates our success in upholding these claims and the promises we made to our thousands of local members over the last six years.â
DirectBuy of Cool Springs was also among the top ten United States franchises in annual merchandise volume purchased by members, and the showroom attracts members who drive as long as four hours to shop there.
To assist members with their home renovation projects, DirectBuy of Cool Springs also offers access to interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishings, Home Improvement, Flooring, Entertainment/Outdoor, and Accessories. Additionally, members benefit from the use of a childrenâs play area, cafÃ© and a memberâs lounge to relax while shopping.
DirectBuy Membership Consumers who are interested in joining DirectBuy of Cool Springs are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuyâs unique business model. The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise.
Consumers interested in seeing DirectBuyâs savings, service and selection up close may obtain a Visitorâs Pass to attend an Open House by visiting [http://www.directbuycoolsprings.com] or http://www.directbuycares.com