Fremont, California (PressExposure) September 04, 2013 -- Description:
Business analysts in most IT organizations are expected to be able to model business processes, but many of them lack the necessary tools and methods required for this, because their traditional education does not include the kind of hands-on training necessary for doing this work.
Many business analysts rely on the many process modeling software packages available in the market to help them out of this mess, but as with most technology, they will be of no use if they are used by analysts who don't understand the basic concepts and tools of the software. This leads to a situation where the customers are unsatisfied with the analysts, even though they may have a high degree of expertise in software development. Process modeling thus could turn out to be the most vulnerable area for business analysts.
This webinar is designed to present practitioners with the tools and techniques for documenting business processes. It will provide them sufficient opportunity to practice through case studies and application. At the end of this session, participants will possess a grasp of a framework to establish a common understanding of the components of a process and the variables that impact process performance. This course will present:
-An organizing architecture for creating, presenting, and maintaining a library of business process models
-Tools and instructions for documenting business processes, including how to obtain process information, format and depict processes in the form of process maps and supporting documents
-Tools and instructions for creating high-level systems views of an organization
-A model for a process documentation management program
-The basis for establishing a formal process documentation standard
When: October 1, 10:00 AM PDT | 01:00 PM EDT
Alan Ramias is a Partner of the Performance Design Lab (PDL). PDL is a consulting and training organization with decades of experience in applying Business Process Management (BPM) and performance improvement. Alan started in this kind of work at Motorola, where he worked for ten years as an internal consultant.
He was a member of the team that founded Motorola University, and was the first person to introduce Geary Rummler's pioneering concepts in process improvement and management to business units within Motorola. Alan co-led with Rummler the first groundbreaking projects in process improvement that eventually was packaged as Six Sigma and helped Motorola win the first Malcolm Baldrige Award in 1988.
Alan joined The Rummler Brache Group in 1991, and was a project leader at companies like Shell, Hewlett-Packard, 3M, Citibank, Motorola, Steelcase, Citgo, Hermann Miller, Louisiana-Pacific, and Bank One. He became a partner and Managing Director of Consulting Services at RBG, and was responsible for selecting, training and overseeing RBG's consultant teams.
The webinar will benefit anyone responsible for creating or managing business process models, including:
-Technology developers charged with process modeling creation or usage
Duration: 360 minutes