Westborough, MA (PressExposure) February 19, 2009 -- FFP Global today announced the introduction of Strategic Business Process Outsourcing Solutions that will facilitate the ability of companies to introduce strategic initiatives and innovative business models during challenging times. The new outsourcing model developed by FFP Global is primarily in response to the fact that over the past 6-12 months, the operating environment for almost every industry has dramatically and fundamentally been altered and a new outsourcing model is required.
âCompanies are being forced to make continuous and unprecedented changes without anywhere the time or expertise necessary to understand the implications on their core competencies and strategic assets. Based on this emerging ecosystem, the mission of FFP Globalâs Strategic Business Process Outsourcing Solutions is to close the gap between where a company wants to be versus where it is and do so in an accelerated time frame despite the seemingly chaotic circumstances,â said Stephen Lynch, Vice President of Strategic Accounts at FFP Global.
FFP Global Strategic Business Process Outsourced Solutions include; Supply Chain Management, Reverse Logistics, Customer Support, Marketing and Sales. Led by a senior FFP Global executive, a 4 to 5 person multi-disciplined team works directly with a clientâs senior management staff on a well-defined and critical company challenge.
The new FFP Global strategic outsourcing model utilizes comprehensive data capture and qualitative and quantitative analysis with an emphasis on rapid prototyping and feedback loops to validate concepts. Full scale implementation can be transparently executed through FFP Globalâs in-house capabilities with an accompanying program management office package. A key component of FFP Globalâs Strategic Business Process Outsourcing Solutions is the ability to document relationships between business processes and core competencies. This insight empowers clients to see a much more focused picture of their strategic assets and opportunities.
In previous economic downturns and subsequent corporate restructuring activities, Business Process Outsourcing (BPO) solutions have been an attractive option in reducing costs and improving the efficiency of functions that are considered "non-core" to the primary business strategy. Accordingly, BPO solutions have traditionally targeted a high volume of routine transactions both customer-facing and back-end processes.
âHowever, in todayâs world, business processes can no longer be disconnected from a companyâs core competencies. In addition, the routine seems anything, but routine,â said Elise Chow, CEO and President of FFP Global. âThe current market environment only reinforces the reality that we live in a deeply connected world of hyper velocity where significant developments in one country have a cascading impact. In the same manner, business processes, which previously were considered more or less silo functions, now have interactional relationships.â
FFP Global business process solutions have always had a strategic element to them. However, in the early fall of 2008, FFP Global begin to consider how its BPO services could more comprehensively adapt to a topsy-turvy world. With organizations in a constant state of transition due to staff reductions, unwieldy variations in supply and demand forecasts and numerous other factors, the ability for a companyâs executive leadership team to implement critical and time sensitive business initiatives can be easily impeded. These conditions provided the impetus for FFP Globalâs Strategic Business Process Outsourcing Solutions.
The company believes the five areas where it provides Strategic Business Process Outsourced Solutions will be in heavy demand for the foreseeable future given the challenging economic environment. As part of this outsourcing initiative, FFP Global announced in November of 2008, hiring plans for over 400 new employees in 2009.
About FFP Global: FFP Global is an award-winning, business process outsourced solution provider for Fortune 500 companies and emerging businesses. Clients range from apparel brands, to entertainment providers, to pharmaceutical companies. FFP Global helps companies manage every point of the customer lifecycle, from customer acquisition and engagement, to fulfillment and retention. FFP Global is a minority and woman owned company. For more information on FFP Global visit http://www.ffpglobal.com.