Evesham, (PressExposure) February 06, 2012 -- An expert retailer in garden tools and accessories, Garden Toolbox has found great success in the e-commerce industry and views the move onto Facebook as a logical extension to the company's marketing strategy.
Scott Morris, Marketing Manager said: "Facebook is huge so we knew we needed to have a presence there. The company is doing really well and hopefully this will help us even more. The possibility of interacting with such a massive number of people is really exciting. We're always looking for new ways to grow online and this continues our good work so far."
The Garden Toolbox Facebook page provides a new way for the company to interact with its customers and users of the social networking site can now 'like' the page and view all the latest information and developments as well as great savings and offers. As well as the usual wall, photos and links found on a Facebook page, Garden Toolbox's page will feature complete contact information. This is part of the company's aim to provide the highest level of customer service.
Scott continued: "We're committed to excellent customer service and this Facebook page gives us a great opportunity to increase our presence and allow customers to get in touch and feel comfortable about buying from us online. The move onto Facebook was common sense and it was an opportunity that wasn't to be missed."
Managing Director, James Hickman added: "Having a presence on Facebook is important for both the company and our customers. It provides another avenue for interaction and that's really important as we continue our efforts to provide the best possible customer service. We're hopeful that existing and potential customers will find this Facebook page useful and business will continue to grow."
Garden Toolbox is part of the Plumbworld Network. Plumbworld was an early pioneer of online trading. It was started by James and Anita Hickman in 1999 and was sold to the Grafton Group PLC in December 2006.
Plumbworld now employs more than 50 people in its purpose built warehouse and offices and boasts an astonishing 50 websites selling everything from bathroom vanity units and draper tools to barbecues and electric showers. The business has a turnover in excess of £18 million and is growing at more than 20% year on year.