Coimbatore, Tamilnadu India (PressExposure) September 27, 2011 -- HioxIndia, one of the best service providers of Domain Name registration and web hosting, launches PHP online chat tool, specially designed for PHP based websites.
HioxIndia, apart from Domain Name registration and Web Hosting, offers a wide range of outsourced web services, software/application development, offshore IT services, business solutions, web content development, internet solutions and web design. In order to widen the scope of service to the users, HioxIndia is launching PHP online chat software.
Speaking at the launch of this product website, the founder and the MD of HioxIndia, Mr. Rajesh Kumar stated that "PHP online chat tool enables to provide online customer support for your valuable clients/customers in a very efficient manner. There are numerous features which would make life easy and it is user-friendly too".
PHP online chat is a simple and customized chat software tool used for the live interaction between two people - like client/customer and the support team. Queries and complaints of the customers can be handled and sorted immediately through this flexible chat script.
The tool allows you to create multiple departments for a single firm. For example, you can create separate chat departments for production, sales, etc for the segregated customer support. Segregation of teams is always better as this feature will avoid traffic in the chat and will help client to contact the right team for his/her query.
You can also assign multiple operators/customer support executives under each department. Apart from assigning multiple operators, you can also number the operators in a specific order so that the first chat from the client goes to the operator who is numbered "1". PHP online chat stands apart from other chats with its functional features like polling time, templates, email transcript, etc.
The admin of chat can view the number of operators online, current chats, login and logout time of the operators, etc at any point of time. You can also customize the appearance of your chat window by adding different images for different modes, changing themes, etc. The installation and the use of this tool are also quite simple.
On the closing note, the founder of HioxIndia added that "HioxIndia provides all these attractive and useful features at an affordable prize. There are a range of customized packages of this chat tool, which you can choose based on your firm's/business' requirement. We also offer a free version of the same for the users to understand the product better."
Find this amazing online chat support tool at http://phponlinechat.com/ and provide online support to your customers.
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