Irving, TX (PressExposure) April 29, 2011 -- The Server Group Inc, a Tier 3 and 4 Server Emergency and Project Management firm for IT service providers, has announced a Partner Program Exclusively for MSP's ( Managed Service Providers).
"We're very pleased to bring this service to Small and Medium IT companies. We deliver Enterprise-level Expertise, without the enterprise-level resource costs". said Riley Geist, Marketing and Business Development Manager at The Server Group.
One of the biggest challenges for IT service Providers and MSPs is the ability to recruit and retain highly skilled experts in enterprise communication systems and server-level software. The issue is not necessarily lack of talent availability in the marketplace, but rather a challenge of keeping very specialized folks busy enough to justify the high compensation levels these folks typically require. Some Small and often Mid-Size IT firms might even pass on certain Server Project Engagements because of the lack of "in-house" expertise.
"IT service providers have a ton of options for outsourcing aspects of their business when they determine it is not a core strength or focus for them. To that extent, There are a lot of companies providing services like level 1/ level 2 helpdesk services, NOC services, Managed Backup services and a lot more services. While this is really encouraging the growth of a lot of MSPs, it just doesn't address one of the challenges I faced as a former MSP executive. Finding and retaining experienced, Tier 3 and 4 Support professionals and Server-level Project Managers. Basically the type of people who can walk into a client's Exchange Server Environment and Make a 2003 to 2010 migration happen flawlessly, for instance..." said Abdi Ismail, President at The Server Group.
It is not unusual for a local IT service provider to be tasked with a project that entails moving and upgrading several hundred or several thousand mailboxes. The Server Group typically assists MSPs with
Microsoft Exchange 2010 Migrations
MS Sharepoint 2010 Deployment and Upgrades
MS Exchange Upgrades (2003/2007/2010)
Microsoft Lync Server Implementation
Blackberry Enterprise Server Configurations
Microsoft Forefront Deployment