Na, CA (PressExposure) April 21, 2007 -- How many help desk calls do you get from your Active Directory users asking to reset their passwords? How much you spend on Active Directory administrative staff just to handle account lockout issues? Loss of productivity, lots of frustrated users, huge administrative burden are just some of inevitable implications of implementing a strong password policy and account lockout policy which are business critical to succeed today in your Active Directory environment. So, should you just give up to user complaints or there is a better way to keep up strong security requirements and effectively resolve account lockouts at the same time?
NetWrix Account Lockout Examiner will troubleshoot account lockouts way faster:
1. Detect, diagnose and determine account lockout reasons in real time; 2. Decrease the number of help desk calls from users experiencing account lockouts; 3. Increase user productivity by quickly resolving account lockouts; 4. Cut down administrative costs associated with a manual resolution of account lockouts; 5. One-stop solution: identify, troubleshoot and unlock accounts using one tool.
Identify account lockouts in real time: Account Lockout Examiner is the first tool ever that can track account lockouts in real time. Should an account lockout happen be sure that Account Lockout Examiner will notify personnel in charge. Time taken to detect the account lockout is especially important when it comes down to fulfilling SLA requirements for business critical applications that may be using service accounts. Account Lockout Examiner monitors account lockouts and if any of your services start experiencing lockout issues it will alert you immediately.
Determine account lockout reason: the account lockout investigation engine of Account Lockout Examiner audits account lockouts in Active Directory to help you find out the source of account references that might be causing account lockout. Just press the button and all possible sources of account lockouts will be scanned on appropriate computers. Account Lockout Examiner checks passwords saved for service accounts, persistent drive mappings, scheduled tasks and other places to provide you the best guess on what particular reference to the locked account might have caused the problem.
Proactively resolve account lockouts: once you've determined the reason of account lockout and fixed it the next thing you want to do is to unlock account and bring the affected services back online it in a timely fashion. With Account Lockout Examiner you don't have to worry about your Active Directory topology and replication delays. Be sure that Account Lockout Examiner will find the closest domain controller to unlock the account on and let your services go back online as soon as possible.