Jitbit Software Released A Hosted Version Of Its Help-Desk Software

Humble, TX (PressExposure) April 13, 2009 -- Jitbit announces the launch of the hosted version of help-desk software. The hosted help-desk software is a dynamic live support solution giving users the ability to communicate with your customers.

“Jitbit’s award winning Help-Desk software ticket system will be available as a hosted service; which means the company will install the helpdesk-software for the clients and maintain the web-server and database for them,” added the spokesperson.

“Hosted help desk software gives one a chance to be up and running with a fully customizable software ticket system in minutes. The fully operational helpdesk software will check your emails and convert message to tickets without your interference and even before you know.

As the customers’ emails are translated into service tickets by the software the issue tracking becomes so easy and so less time consuming. Needless to say, it will reduce operational costs of a company to a good extent. Bloating customers’ goodwill will be add-on benefit. This operational help-desk software is available in many languages (such as English, Dutch, French, German Norwegian, Danish, Swedish, Portuguese and Italian). We also do not know of one helpdesk software that comes in as many languages,” remarks the Jitbit developer and spokesman.

“Our hosted help-desk software version is fast yet reliable and secure. The company servers hosted at the US data center, there will be no issues with hosting or connectivity. Besides there is a 24x7 monitoring service and everyday backup as well.

The hosted help-desk software is very easy to set up. All you need to do is pick up a name and you are up and running in minutes,” reiterate the company spokesperson.

“The hosted help-desk software does not have to be installed unlike other brands you will just have to create a log in and the software runs on our hassle-free 24x7 monitored servers. Even the database is maintained by the company. The software is a Saas (Software as a Service) design model and the software ticket system is based on ASP.NET web hosting and comes with a MS SQL database support. Our web based help-desk software is given a 5 STAR RATING by 411ASP.NET users based on as long as 3 months usage. Although we do offer a downloadable version of our helpdesk software the hosted-service is what we believe can be more beneficial for our users,” remarks the engineer from Jitbit.


About jitbit

Jitbitâ„¢ Software is a small friendly software company [http://www.jitbit.com/hosted-helpdesk.aspx], software company, powered by a team of professionals whose area of expertise includes the development of: End-user utilities and system tools for PC such as network switcher, a macro recorder, an RSS Feed editor, text encryption software and the like day-to-day useful web tools; web-based software for use with websites such as help-desk software, an internet forum software, etc. In addition, the team also offers custom software development services. They can be contacted at [http://www.jitbit.com/] .

Press Release Source: http://PressExposure.com/PR/jitbit.html

Press Release Submitted On: April 12, 2009 at 2:36 am
This article has been viewed 6245 time(s).