San Marcos, CA (PressExposure) January 13, 2010 -- In the modern business world a big key to most businesses is consistent customer service. Consistency around the clock. You shouldn't have to lose business because you were away from the office. The ability to never miss a call can do wonders for a business. The ability to have your phones answered by live professional operators on a 24 hour basis gives any company a decided advantage over their competition. With many different features we are able to offer customized solutions to fit your personal needs. Features such as security dispatching, order taking, appointment scheduling, appointment reminders, urgent direct connect, fax to email, and many other call center solutions. With supervisors on site around the clock, our operators are trained professionals and will treat your customers with respect.
Having an answering service or call center is a great cost effective way to conduct your business around the clock. Whether you have to go to lunch, or on vacation, an answering service is the best way to never miss a call. We can screen calls and filter out any unimportant messages you may not want, or we can keep the caller on the line and patch them to you if you'd like. Or maybe you're hands are full at the moment and you can't pick up the phone in time, we can take the message and send it to you immediately however you'd like. Back to the consistent customer service, your caller got a friendly live voice and not a recording and you got your message just the way you wanted it. All at a small fraction of what it would cost to pay one employee.
At Superior Message Center we act as an extension of your business. An answering service is more than just someone answering your calls, to your customer, we are your business. Perfect for the small business that can't afford a full-time staff. Also many organizations airing telethons, or companies running big ads use answering services to take the high volume of calls or call centers to take the order taking calls. Once again, our staff is highly trained and professional.
Need to cut back on costs, but not on customer service? Superior Message Center has the answer.