Monitor Sales Force Activities Using a Team-Branch-Organization Calendar and Account Notes

Dedham, MA (PressExposure) May 09, 2011 -- SAPexperts announces a new article, "Monitor Sales Force Activities Using a Team/Branch/Organization Calendar and Account Notes" available in the CRM Expert knowledgebase.

This article focuses on how to enhance the SAP CRM calendar view screen to enable managers to not only monitor there sales force team, but also to take notes on each individual's performance. This creates more visibility in understanding the larger picture of a team's performance and lets supervisors zone in on specific results.

These strategies prove to be invaluable when planning sales teams around accounts, and help to maintain better awareness of sales reps' schedules. Bob Croce, product director of SAPexperts, comments, "This article communicates how managers can streamline their planning processes, by creating greater efficiency through updated knowledge of employee performance."

The article is written by Priti Anukampa, Deloitte Consulting, LLP, and Abhishek Srivastava, Deloitte Consulting, LLP.

The article abstract is located at

About the Authors:

Priti Anukampa, Deloitte Consulting, LLP, has been in the SAP CRM consulting space for eight years, and has a total of 10 years of experience. She has served various clients in multiple industry segments, such as technology, manufacturing, and health care.

Abhishek Srivastava, Deloitte Consulting, LLP, works as senior SAP solution consultant focusing on the areas of SAP CRM and SAP ERP Central Component. He has more than six years of SAP CRM and technical consulting experience, and has implementation experience in SAP CRM 4.0, 5.0, 5.2, 6.0, and 7.0.

About SAPexperts

SAPexperts consist of nine online knowledgebases produced by WIS Publishing - the leading independent provider of publications and educational events focused on SAP technology. The nine SAPexperts knowledgebases consist of Financials Expert, BI Expert, SCM Expert, HR Expert, CRM Expert, GRC Expert, Solution Manager Expert, Project Expert, as well as SAP Professional Journal. Access to the SAPexperts knowledgebases is obtained on an annual subscription basis. More information can be found at

About WIS Publishing

WIS Publishing is the premier independent provider of SAP training materials, with more than 250,000 customers in 61 countries. WIS Publishing is the publisher of SAPinsider, insiderPROFILES, and the SAPexperts publications, and is the producer of the SAPinsider conferences and the Insider Learning Network. For more information, visit

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Press Release Submitted On: May 09, 2011 at 10:25 am
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