- Studies Show Gay Couples Receive Inferior Service from Insurance Companies

London, United Kingdom (PressExposure) March 12, 2009 -- As it turns out, gays do not experience the same level of quality service and accuracy in information as heterosexuals receive when applying for new insurance policies. These homosexual couples often experience a variety of problems including delays in processing. Further, gay people often receive inaccurate information from insurance companies.

Britain’s Equality Act of 2007 sought to end discrimination against gay people who apply for insurance in Britain. According to this Act, gay marriages, often referred to as “Civil Partnerships,” should be evaluated by insurance companies in exactly the same manner as heterosexual marriages.

In July 2008, The Association of British Insurers confirmed they would adhere to the guidelines in Britain’s Equality Act. However, researchers at have found that in actuality, many insurance companies presently do not offer a problem-free service, such as allowing same–sex partners on applications. Helen Ward from the gay advocacy group Stonewall says, “An online application form may not provide a facility for correctly indicating marital status. So a computer may not recognise the second partner in the application because he or she is of the same sex as the first.”

Currently, there are specialist insurers who specifically address the needs and concerns of gay couples who apply for insurance but they are few and far between. However, since it has been quite some time since the Britain’s Equality Act of 2007 was passed, it is difficult to understand why major insurers have yet to upgrade their policies and procedures in order to give equal and quality service and information in this area. You can find more information on the insurers covered in this article at


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Press Release Submitted On: March 11, 2009 at 9:11 pm
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