Newtown, PA (PressExposure) August 01, 2009 -- WomenCertifiedÂ® today announced that Team Fitness Americaâs President and CEO, Margaret Pajak, has completed the WomenCertified training and certification program and is now specially qualified to provide an extraordinary level of service to women.
Pajakâs Team Fitness America specializes in providing affordable, effective in home personal trainers and other fitness specialists throughout 18 metropolitan areas with certified and criminally background checked personal trainers.
The goal of WomenCertified is to create women friendly companies and buying experiences. Statistics show that over 83% of all consumer purchases are made by women, making them the primary customer in almost every industry. WomenCertified is designed to teach sales and service professionals how to deliver better customer service, tailored especially for the female customer.
To become WomenCertified, professionals must complete a series of intensive training modules to learn the communication and customer service skills proven to be the most effective and desirable among women customers. Developed and conducted by Delia Passi, the leading expert and author on marketing and communicating to women, the training program includes a four-part online course track or live training and a culminating test. Passi has trained thousands of sales and service professionals across the nation in developing top communication skills, and she is the CEO and President of Medelia, Inc.
âMargaret Pajak and the sales and service professionals who become WomenCertified are now part of a growing group who are raising the bar in providing the best customer service experience to women,â said Passi. âStudies show that Americans are growing less satisfied with the levels of customer service they receive, and WomenCertified is working to reverse that trend. Itâs a win-win opportunity for companies and consumers.â
WomenCertified launched in September 2007. For more information, visit http://www.WomenCertified.com.