Pune, Maharashtra India (PressExposure) February 08, 2011 -- With customer expectations and needs changing rapidly due to the growth in mobile services and smart devices, Telstra is seeking to simplify its internal business processes in order to improve the way it approaches - and delivers - customer service, thereby extending customer loyalty.
Please join Eli Gelman, president and chief executive officer of Amdocs Management Limited (NYSE: DOX), and David Thodey, chief executive officer of Telstra, for their presentation on Telstra's mission to provide value and simplicity for the consumer in an always-on connected world and how Amdocs is helping Telstra achieve this vision. The presentation will open the "Business Services Symposium Transformation" session at Mobile World Congress 2011.
DATE: Monday, February 14, 2011
TIME: 9.00 am (CET)
LOCATION: GSMA Mobile World Congress, Barcelona, Fira Montjuic, Hall 5, Room 5
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Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world.
Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of approximately $3.0 billion in fiscal 2010, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at http://www.amdocs.com.