, India (PressExposure) August 21, 2008 -- The company states that - "Vision help desk is a comprehensive web-based help desk software that empowers organizations to gain maximum control over their inbox and offers effective methods for managing Emails, Client Communication, Online Issue Tracking, Knowledgebase, Troubleshooting, News, Downloads, SLA and Escalations". It claims -- "The key features of Vision help desk are Manage Multiple Domains/Companies, Inbuilt Antivirus Tool, Migration Tool, Multi-Language, AJAX Based Rich User Interface, Sharing Logins, Report Generation, Scrap Book & Private Messaging, Client Side Quick Search Facility and much more".
It further explains that the "Help desk install procedure is a simple web-based process done within few clicks. An installation document is also available for download at the company's website. The company described that Vision offers two separate interfaces-an end user section, and an administrator section with an easy-to-use interface".
"Beta version of Vision has earned a well-deserved reputation as a high performance, comprehensive web-based help desk software that is highly intuitive and easy to use" said Company HR. Preeti Sharma. She added "We are excited to see Vision has emerged as powerful and promising help desk software in the market after aggressive beta testing."
Further speaking about pricing she said - "Vision help desk comes at economical cost and offers solution to all size of business"
The company offers 7 days free trail and one month free evaluation version for users to test before they purchase it -- more details about Vision can be found at company website -- http://www.thevisionworld.com/