Maitland, FL (PressExposure) June 22, 2011 -- As one of the few companies to achieve the status of a Medicare Competitive Bid Winner in eight out of the nine bid regions, Total Health Diabetes LLC prides itself on both its comprehensive level of service and its ability to provide patients with the best, low-cost diabetes supplies.
The introduction of Medicare's competitive bidding program in 2011 not only provided diabetes patients in 9 regions in the United States with a regulated way of purchasing their mail-order diabetes supplies, it also allowed Medicare to control their escalating costs without adversely affecting standards of patient care.
The program, which featured a competitive bid to win the rights to provide mail-order diabetes supplies in the 9 markets, means patients can be certain any company certified as a Medicare competitive bid winner has met the stringent requirements of Medicare before being selected for the program, as well as passing the many audits and verifications that have taken place since the program began.
Steve Wells, Co-Founder and Co-Chairman of Total Health Diabetes LLC, says in order to be a successful bid winner in most regions, his company worked extremely hard to ensure their standard of care was unmatched. "We canvassed the world to find products that were at least equal to, if not better than, anything that was being provided before the bid," Wells said. "We look continually to improve our products and service daily, and always strive to find the highest quality supplies that fit into the reimbursement program of Medicare."
To help manage effectively the increase in numbers of patients that come with being a Medicare competitive bid winner, Total Health Diabetes increased their focus on patient care by adding skilled customer service personal and smart technology. Since January, when the program came into effect, Total Health Diabetes has ensured they have trained service representatives ready to answer questions and take calls from patients needing help with concerns or doubts.
When selecting bid winners Medicare examined many factors carefully, including whether a company was service oriented, whether there was a history of complaints, and whether they were capable of providing a full and extensive range of products to a large number of patients in the region under consideration.
In the selection process, Medicare was able to ensure there was a consistent and competitive cost structure for mail-order diabetes supplies. Medicare recipients will be pleased to know that the new competitive bidding program, particularly in the area of diabetic supplies, will not cost any additional money when compared to the pre-competitive bid program. Medicare selected companies who could operate effectively under a low-cost structure, saving money for taxpayers while providing high-level service with an extensive range of supplies for diabetes patients.
One area of the competitive bid program includes mail-order diabetes supplies, and provides patients the hassle-free convenience of receiving diabetic supplies delivered directly to their door. As the incidence of diabetes continues to increase rapidly in the United States, the ability and opportunity to serve the Medicare diabetic population by providing them with the necessary tools to measure their health in a manner that saves time, offers convenience and provides cost savings to tax payers could not have come at a more crucial time.
The switch to using reliable companies for mail-order diabetic supplies provides significant benefits to patients, a streamlined service and an ease and risk-free choice of supplier together with lower costs for taxpayers. In addition, the market place further benefits from having a competitive environment that drives innovation, best pricing and high levels of service.