TradeNet to Re-Organize a New Regional Structure to Increase Customers Satisfaction

Riyadh, Al Arabiyah As Suudiyah (PressExposure) October 03, 2012 -- In order to come closer to its customer, expedite response and increase satisfaction, TradeNet is organizing itself in a new regional structure where every region will directly deliver all customer services, including support and customization through the locally dedicated, regional team. The regional Managing Director will have full responsibility over customer satisfaction and service excellence.

"The new structure will allow TradeNet to be closer to its customers and prospect through shortening the decision cycle and feeling and responding to the market pulse better and faster. The new structure aims also at supporting TradeNet growth strategy through the increase of its footprint in the current markets as well as creating replicable regional units that are able to expand globally to other emerging markets to realize its vision as the "Leading Equity Trading Platform for Emerging Markets", says Mohammad Attiya, TradeNet President.

The new structure is supported by the appointment of qualified managing directors who will have full authority and responsibility for the customers and their requirement with regional ability to deliver without being delayed by a central bottleneck. On the other hand, guidelines for support and implementation will be provided centrally to the region to better leverage the overall TradeNet experience in every market. TradeNet is the region's undisputed, number 1 equity trading platform....

TradeNet fills an evident gap in the equity trading systems arena. Most vendors focus on either the front office functions, equity trading and order management, or the back office functions, operation and settlement for equity trading.

While the arena is witnessing mergers between different players to offer a full cycle coverage, TradeNet from its initial days was built to handle the entire process of equity order management from capture to settlement. TradeNet has always offered real-time risk management, real-time purchase power management and real-time settlement to customer accounts. This has been possible due to TradeNet's integrated architecture for equity trading.

TradeNet also features a full-fledged suite of channel applications to enable investors to manage their accounts from the internet, their mobile phones, IVR systems, or from a specialized desktop application that offers high levels of sophistication.

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Press Release Submitted On: October 03, 2012 at 9:51 am
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