Delhi, India (PressExposure) July 22, 2009 -- HomeShop18, Indiaâs only 24 hour TV shopping channel has always kept a âCustomer Firstâ policy through initiatives like 15 days âNo questions askedâ money back guarantee. It is known for providing consumers an easy and convenient shopping experience. The call centre works 24 hours to give the consumers the flexibility of shopping when they want. They can also speak to the agent in their mother tongue as the Call-Centre is manned by agents who between them can speak in 8 different languages ranging from Malayalam to Oriya. Now in addition to time flexibility HomeShop18 also offers consumers the flexibility and convenience to pay the way they like. Consumers can pay through credit cards (Master/Visa/Amex), cheque, demand-draft, cash on delivery/Cash before delivery, 0% Interest EMIs, Internet Banking, Cash Card, Mobile Payment â mChek and ZipCash.
The payment flexibility that consumers enjoy at HomeShop18 makes it a preferred destination for them. For instance 99% of physical retail outlets donât accept payments via Mobiles, Net banking or Cheques. If a consumer wishes to purchase an appliance on EMIs then he has to fill in lots of documents and also pay both a processing fees as well as interest. At HomeShop18 he has the option to convert any purchase over Rs 1500 into Interest âfree EMIs. Also there is no paperwork and no processing charges. In the online or the virtual retail space, most customers are still skeptical about using their credit cards. They are either not comfortable using a credit card online or would not like to make payments before the product is actually delivered. Hence HomeShop18 introduced the unique Cash on delivery option which no other virtual retailer in India provides at the same scale. Here the customers pay only on receipt of the product.
HomeShop18 is a Thawte certified site hence payment by credit card is secure and risk free. Even at the call centre credit card payments are IVR based to prevent any information leak or fraud. The call centre is a paperless environment, so the customerâs personal information is totally secure. http://www.homeshop18.com