Piscataway, NJ (PressExposure) April 30, 2012 -- iTeleCenter, a leader in Virtual Phone System solutions, has reported a dramatic increase in subscribers taking advantage of its Call Transfer feature. Working hand in hand with its call forwarding service, iTeleCenter subscribers are able to effortlessly transfer calls directed to its main number and amongst its co-located employees, even if they are working from their homes all across the country.
For those businesses that operate through a team of remotely located people, a top notch virtual phone system with a seamless call transfer feature is essential. iTeleCenter's operation is simple: when a call is received for a subscriber at iTeleCenter, it is forwarded to the number chosen by that subscriber. If the proper person or department is at a different number, the caller is placed on hold and listens to on-hold music or a custom message while the call is transferred.
Remarkably, the transferee receives the call on her personal phone, but the caller is unaware that it is anything but an extension of the subscriber's business. If the customer needs to be routed up to a manager, or routed to the subscriber's order-taking line, the remote employee merely places the customer on hold and transfers him again - just like an expensive corporate telephone system. Increasingly, more iTeleCenter's subscribers are using this innovative feature.
iTeleCenter credits the increase in call transfer usage to the growing number of companies with either co-located or virtual offices with employees working from various locations. Its virtual phone system enables companies to keep their business communications costs to a minimum.
iTeleCenter was founded in 1992 by entrepreneur Paul Champaneria who wanted to build a company that catered to the needs of virtual companies, direct salespeople, affiliate marketers, real estate professionals, and all forms of home-based or small businesses. iTeleCenter is a virtual phone system that provides individuals with the ability to utilize toll free phone numbers, locally based numbers, or vanity numbers, with call forwarding and voicemail that make professional life a little easier. With the best in customer care and service, along with the latest and most innovative features, it's a must have for professionals who want to compete on a regional or national level, whether it's a one-man operation or a million-dollar corporation.