Roseville, Michigan (PressExposure) September 21, 2008 -- Webster Engineering has implemented a new paperless process documentation system throughout the organization to further enhance customer service and promote best practices. According to John Webster, Manufacturing Manager, the new system is composed of ten computer stations placed in strategic locations throughout the organization linked together via a network. As orders are processed, employees document their value added activities at one of the work stations. Once the order is completed, documents are maintained electronically and available to all employees. If an employee wishes to look at a prior job, the only requirement is to know the job number.
These new paperless process documents include: â¢ APQP/Open Issues, â¢ Control Plans, â¢ Shop Routings including Process Operations and Descriptions and Employees Responsible, â¢ Tool & Fixture Drawings, â¢ CNC Programs, â¢ Set-up Instructions, â¢ Operation (Work) Instructions, â¢ In-process & Final Inspection Results â¢ Customer Correspondence Including Drawings and Sketches.
Mr. Webster emphasizes the importance of having a central place for all product realization information to gather. "It replaces those little scraps of paper that employees use when brainstorming then toss when the job is complete" he says; referring to the sketches employees would make when designing a manufacturing process. "We are now able to gather and maintain all the information in making a part so five years later we don't need to re-invent the wheel".
The new system was designed and implemented by the employees of Webster Engineering. "It was going to be too expensive to bring in a consultant, we just don't make that kind of money anymore" explains Mike Webster, Company President. He further explains "the system works for us and for our customers, and that's all that counts".