Piscataway, NJ (PressExposure) March 28, 2012 -- iTeleCenter announces the addition of their new click to call feature, designed to work side by side with their virtual phone system. Understanding the business communication needs of today, iTeleCenter created their virtual phone system to allow companies and professionals to instantly transfer customer calls to remote departments and individuals. This makes it easy for customers to speak with departments present in different areas of the country without ever having to dial another number or even know they're being transferred to an out-of-area individual or department. The click to call feature adds another huge benefit, making it simple for customers to call while they're browsing the business or professional website.
The click to call feature works by having a "click to call" button present on a website. When the customer clicks the button, a phone call is instantly initiated so the customer can speak to a representative while they're still engaged in the website material. "The benefits of the click to call feature are phenomenal," says Alex Christopher, marketing specialist. "The best time to speak to a potential customer or client is when they're engaged with the material, whatever it is. This feature allows interested customers to immediately open a dialogue with a representative, whether it's the sales department of a company or a single entrepreneur. This feature spells the potential for a huge increase in conversions and profits."
iTeleCenter is already known for the other features their company offers, from more than 9,000 extensions that can be designated for different departments or individuals to their ability to pre-record information that can be given to interested individuals. The list of features is impressive, and each one makes doing business today simpler and more convenient. Calls can easily be forwarded to either home phones or cell phones, which make it easier for customers to get in touch with representatives or staff.
The process is simple, and with iTeleCenter's virtual phone system, there is no software to download and no additional hardware to purchase in order to use the benefits of the service. It's ideal for entrepreneurs, real estate professionals, direct sales professionals and internet marketers as well as others with businesses that are outside of the traditional business description.